Managers fail to learn from their mistakes, research reveals

Tuesday, June 10, 2008

New research into the way people learn sheds light on why individuals, and therefore organisations, often seem incapable of learning from their mistakes. The research carried out by learning & development consultancy MaST International, reveals that less than half of those surveyed actually put learning into practice through a specified action plan. For example after the Hatfield train disaster (2000), mistakes are made again just a few years later, such as at Potters Bar (2002).

Managers fail to learn from their mistakes, research reveals